What Can I Do When My Kindle is Frozen?
A Kindle might freeze for a variety of reasons, just like any device with a hard drive. Fortunately, performing a reboot of your Kindle is something any owner can accomplish in just a matter of minutes, and will likely solve the problem. To avoid future freezes, always keep your Kindle from running very low on battery and stay apprised of new software updates, particularly if they pertain to resolving a known glitch.
Resetting Kindle
If your Kindle becomes unresponsive, a reset will force the reading device to reboot. Much like on a computer, the reboot process forces your Kindle to close down its current screen and restart itself at the homepage. To reset your Kindle, press the power switch for at least 20 seconds; when you release the switch, a reboot screen will appear on your Kindle and the device should be unfrozen.
Charging Kindle
A frozen Kindle may be the result of a low battery. If you know that your Kindle is low on charge at the time it locks up, and connects the device to a power source. Amazon recommends letting the Kindle charge for approximately three minutes before you take further action. After the Kindle has charged, attempt to reset the device by holding down the power button.
Updating Software
Keeping your Kindle’s software up to date may reduce instances of a frozen screen. If you are uncertain about whether or not your device has the latest software, visit amazon.com/kindlesoftwareupdates to see what the latest version is called. Check the version of your Kindle software in your device’s “Settings” menu against the latest version, and update if necessary. Updates can be achieved by connecting your Kindle to a Wi-Fi connection, which will cause an update to begin automatically, or by connecting your Kindle to a computer via USB cable and visiting the above Web address.
Repairs
If your Kindle is fully charged and has current software, yet it continues to freeze, the device may need to be repaired. All Kindles are covered by a one-year limited warranty, which affords free maintenance for any problems that stem from bad workmanship or defective parts. To find out how to submit your device for repairs, contact the Kindle Support line at 866–321–8851.
Conclusion
We hope you are now satisfied with the details provided in this blog to solve the issue. All of these steps are easy to understand and can be performed easily. However, if you still face any issues while performing these steps, then contacting our professionals can be a good option for you. You can find out more about your Kindle device by reaching our website.
Visit: https://kindleassist.org/kindle-paperwhite-frozen-on-lock-screen/
